If you need special assistance in connection with your journey, it’s important to prepare yourself before the departure.
If you need special assistance in connection with your flight, we are ready to help you . We also offer accompanied assistance for children traveling alone.
In order for Jettime to be able to provide the necessary assistance, please contact your travel agent no later than 48 hours before departure . The agent will then make a remark on your ticket with notes of what kind of assistance you require.
In the case of tickets booked later than 48 hours before departure, we will strive to be as helpful as possible, but cannot guarantee assistance .
Should you need to bring special equipment (handicap aids) on board the aircraft, please notify you travel agency, well in advance off the departure .
Should there be any doubt as to whether you are physical or medical capable of flying, you must then be able to present a medical document issued by the appropriate authorities, stating that you are, declared fit for flight.
For more information see - Medical certificate/MEDIF.